Structural Solutions is an engineering and contracting company situated in Ridgeland, Mississippi specializing in drainage systems and foundation repair. There are many systems and many contractors that perform foundation repair work. The buyer must be educated and selective when deciding on the repair method for their home.
Reviews (12)
Doug Overstreet
Jul 28, 2021
Went fine originally till I paid them. I cannot tell how many times I have called and left messages with secretary for management to return my call. I don't believe I have ever received a return phone call after I paid them. Still having problems with my foundation. Didn't have any problems with phone calls when they were wanting my money.
Micah Carver
Jan 27, 2021
Jimmy Stuart
Nov 15, 2020
I bought a home with a lifetime warranty on my carport. Adjustments were needed after a year. They did the adjustment and did not compact the full dirt on the job. I informed them this would be a problem and they told me I was mistaken. A year later giant voids were present in the dirt work. They refused to correct the the mistake and offered to charge me to have it fixed.
The owner told me it was due to wash out which there were no signs of since the area is under and over hang with a gutter and drainage. I do lot recommend using their services. I will now have to pay someone else to fix their mistake.
The owner told me it was due to wash out which there were no signs of since the area is under and over hang with a gutter and drainage. I do lot recommend using their services. I will now have to pay someone else to fix their mistake.
Kayla R.
Jan 07, 2020
Charles Merideth
Dec 30, 2019
Caden
Nov 27, 2019
Alberto M. Dickens
Jun 08, 2019
Athena Zouboukos
Mar 05, 2019
BUYER BEWARE. I used Structural Solutions to do my foundation repairs after interviewing several companies and I bought the lifetime warranty feeling secure that I would be taken care of. I even asked what their rate of having to come back was and was told less than 10%. What a waste of money! I didn't even get 1 year of stability before the foundation began to move again.
They came back and sent a sub par group of workers unlike the original crew. There was no foreman supervising because his wife was pregnant and he was at the doctor with her. The crew used lifts with no pressure gauges and when they went to lift they put too much pressure and the Gordos broke and my house fell causing major damage to the back. I requested a meeting with the owner and he informed me that the contract I signed protected him.
He would not fix anything! The lifetime warranty in my opinion is a scam! He has his contract worded so that in 99% of the cases the warranty is voided! Read every word of his contract! AGAIN, BUYER BEWARE!
They came back and sent a sub par group of workers unlike the original crew. There was no foreman supervising because his wife was pregnant and he was at the doctor with her. The crew used lifts with no pressure gauges and when they went to lift they put too much pressure and the Gordos broke and my house fell causing major damage to the back. I requested a meeting with the owner and he informed me that the contract I signed protected him.
He would not fix anything! The lifetime warranty in my opinion is a scam! He has his contract worded so that in 99% of the cases the warranty is voided! Read every word of his contract! AGAIN, BUYER BEWARE!
Sharon C.
Dec 27, 2018
This company does not stand behind its warranties or work. I had them to come out 4 times before my warranty expired and they gave me a song and dance about there was not a problem and tried to sell me some additional work. I had another company to come out and point out work that needed to be done. I would not recommend this company to no one. I posted on their site pictures of cracks and shifting from the results of the additional shifting and cracks and they asked me to take the pictures down off of their site and because I refused to delete them they deleted them. I wanted to report them to the better business bureau.
Jaymes Donaldson
Nov 09, 2017
Kaylee Moudy
May 12, 2017
Crew came and started the job but ran into needing other work before it could be completed. Had to call for a month to find out what was going on to be told I'll find out and call u back. Several calls later of being told they were coming this day and that day and no one show up. Job still not completed. I would not recommend using them
Amy G.
Sep 27, 2016
If you truly need foundation repair or are thinking about building a house, DO NOT USE Structural Solutions. We have a lifetime warranty with them and it's been a nightmare. They will do every thing in their power to not return phone calls and emails. Our floors are sinking and doors are sticking to their frames. Our 10 yr old can't even pull open the back door!
They want to add another $19,500 worth (25 pilings) in addition to the 27 we already have under the house. Our house is only 2150 sq feet. Chose another contractor. Do not go down this long road like us.
They want to add another $19,500 worth (25 pilings) in addition to the 27 we already have under the house. Our house is only 2150 sq feet. Chose another contractor. Do not go down this long road like us.